Improvements after implementing Sezam24 Q Before Paper registration forms at reception on arrival Staff processing guest credit cards on arrival Guest frequently losing keys R After Automated pre-authorisations and room payments on arrival Registration forms...
Improvements in the hotel after implementing Sezam24 Q Problems The previous supplier of the kiosk demands more attention Guest’s complains Impossible to implement other features of automation R Results Guests leave excellent reviews of the check-in...
Improvements in the hotel after implementing Sezam24 Q Problems non-professional employees Costs for receptionist Slow check-in process with mistakes in filling data of guests Complains of guests about non-professional staff Q Results Reduced costs of the...
Improvements in the hotel after implementing Sezam24 Q Problems Costs for receptionist Slow check-in process with mistakes in filling data of guests Stop selling rooms in night time Q Results Reduced costs of the front desk 3 times Fast check-in process...
Improvements in the hotel after implementing Sezam24 Q Problems Stop sell after 18:00 (reception is closed) Manually filled unreadable registration forms Meeting guest after midnight (out of working hours) Q Results 24/7 check-in is open Last-minute sales...
