A Decade of Seamless Hospitality: Katerina Aparthotel’s Journey with Sezam24 Check-in Kiosk
In the picturesque city of Znojmo, where history whispers through ancient walls and vineyards stretch as far as the eye can see, lies Katerina Aparthotel. Over the years, we have welcomed countless guests from around the globe, each seeking comfort, convenience, and a touch of home. Our commitment to these values has been unwavering, and a significant part of our success story is our partnership with Sezam24 and their innovative check-in kiosk.
Embracing Innovation for a Better Guest Experience
It was nearly five years ago when we first introduced the Sezam24 check-in kiosk to our aparthotel. At the time, the concept of a fully automated check-in process was still relatively new. However, we saw the potential it held for enhancing our guests’ experience and decided to embrace this cutting-edge technology.
From the very beginning, the Sezam24 kiosk proved to be a game-changer. The sleek, user-friendly design and intuitive interface made it incredibly easy for guests to navigate the check-in process. It wasn’t long before we started receiving glowing feedback from our visitors. Phrases like “Everything has been thought out for comfortable self-staying,” “Smooth automatic check-in,” and “User-friendly self-check-in machine” became common in our reviews.
One of the most significant advantages of the Sezam24 hotel check-in kiosk is that it allowed us to operate without a traditional reception desk. This shift not only streamlined our operations but also provided our guests with unparalleled flexibility. Arriving late at night or during peak hours was no longer a hassle; they could check in at their convenience, without waiting in line or adhering to strict reception hours.
This newfound freedom resonated deeply with our guests. They appreciated the ability to arrive at their own pace, knowing that a seamless check-in experience awaited them. The kiosk’s straightforward instructions and multilingual support ensured that language barriers were never an issue, making it accessible to travelers from all corners of the world.
Happy Guests, Happy Hosts
The positive impact on our guests was evident from the start. Families on vacation, business travelers, and solo adventurers all found the Sezam24 kiosk to be a valuable addition to their stay. The convenience of self-check-in allowed them to focus on what truly mattered – exploring the charming streets of Znojmo, savoring local delicacies, and creating lasting memories.
As hosts, we couldn’t be happier with the results. The reduction in administrative tasks meant that our team could dedicate more time to enhancing other aspects of our guests’ experience. We could focus on maintaining the highest standards of cleanliness, providing personalized recommendations for local attractions, and ensuring that every guest felt at home.
Looking Ahead
As we reflect on our journey with Sezam24 over the past years, we are filled with gratitude for the positive changes it has brought to Katerina Aparthotel. The seamless integration of technology into our operations has not only improved efficiency but has also elevated the overall guest experience.
We look forward to many more years of partnership with Sezam24, continuing to provide our guests with the comfort and convenience they have come to expect. In a world where time is precious and experiences are cherished, we are proud to offer a stay that truly feels like home – all thanks to a little kiosk that revolutionized our approach to hospitality.
So, if you ever find yourself in the enchanting city of Znojmo, we invite you to experience the magic of Katerina Aparthotel and see firsthand how Sezam24 has transformed our way of welcoming guests. Your perfect stay awaits!
Artur Likhov
General Manager / Katerina Hotel