How It Works

Connection Sezam24 with PMS and locks of hotel

Sezam24 extends your hotel’s front desk. While retaining your infrastructure, you can combine both oldschool “human” reception and technology-enabled Sezam24 front desk kiosks.

Sezam24 is persistently connected with your PMS, and locks and proceeds guest check-in the same way as a receptionist does: receives all information regarding the booking and room allocation from PMS, identifies the guest by his booking number, fills in and stores a registration form, and programs a room keycard.

Finding the Booking Number

Payment Acceptance

Identity Verification

On-screen Signature

Room Keycard Programming

Finding the Booking Number

Guests identify themselves by their OTA confirmation number, received by email, or by your PMS reservation number, so all reservations made online or by phone can be found by the Sezam24 kiosk.

Payment Acceptance

According to your PMS booking details, Sezam24 may ask guests to prepay their stay in the hotel. The payment document will be uploaded to PMS accurately after the payment is complete.

Identity Verification

Sezam24 recognizes a personal ID within seconds and automatically fills in the registration form. All this information will be uploaded to the PMS after the check-in is complete.

On-screen Signature

The registration form and hotel policy must be signed by every guest. It is easy to read and sign on the kiosk touchscreen.

Room Keycard Programming

At the final stage, the check-in kiosk dispenses a preprogrammed room card valid for the guest’s stay. Sezam24 is integrated with the hotel lock system, it programs accurately and dispenses room keys to every hotel guest.